Your privacy matters to us. This Privacy Policy explains how jiliph Casino collects, uses, stores, and protects your personal information in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.
Summary: jiliph Casino ("jiliph," "we," "us," or "our") is committed to protecting the privacy and personal data of every player and visitor. This Privacy Policy describes what personal information we collect, why we collect it, how we use and protect it, and what rights you have under Philippine law. We do not sell your personal data to third parties.
This Privacy Policy applies to all personal data processed by jiliph Casino in connection with the operation of its online gaming platform accessible at jiliph.asia, including all associated mobile interfaces, customer support channels, and promotional communications.
jiliph operates in the Philippines and processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC). Where applicable, jiliph also observes internationally recognized data protection principles.
By registering an account with jiliph or by continuing to use our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of jiliph's Services and contact us to request account closure.
jiliph collects the following categories of personal data from players and visitors:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | KYC verification, age verification (21+), AML compliance |
| Contact Data | Email address, mobile number, residential address | Account communication, support, promotional messages |
| Financial Data | GCash number, PayMaya account, bank account details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Account Data | Username, password (hashed), account preferences, responsible gaming settings | Account management, security, personalization |
| Gaming Data | Game history, wager amounts, session duration, win/loss records | Game integrity, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser, operating system, cookies | Platform security, fraud detection, service improvement |
| Communications Data | Live chat transcripts, email correspondence, support tickets | Customer support, quality assurance, dispute resolution |
Note on Sensitive Data: Government-issued identification documents submitted for KYC verification are treated as sensitive personal information under RA 10173. These documents are processed solely for identity and age verification purposes and are stored with enhanced security controls.
jiliph collects personal data through the following means:
jiliph uses your personal data for the following purposes:
jiliph processes your personal data on the following legal bases under RA 10173:
jiliph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
Data Processing Agreements: All third-party service providers who process personal data on jiliph's behalf are required to enter into Data Processing Agreements (DPAs) that obligate them to handle your data securely, confidentially, and solely for the purposes specified by jiliph.
jiliph uses cookies and similar tracking technologies to operate and improve its platform. The following types of cookies may be placed on your device when you visit jiliph:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of jiliph's platform. For detailed information on the specific cookies used, please refer to our Cookie Notice available within the platform settings.
jiliph retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jiliph's data disposal procedures.
jiliph implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:
Data Breach Notification: In the event of a personal data breach that poses a real risk of serious harm to affected individuals, jiliph will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with RA 10173.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jiliph:
Request a copy of the personal data jiliph holds about you, including information on how it is being processed.
Request correction of inaccurate or incomplete personal data held in your jiliph account.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
Receive your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Withdraw consent for marketing communications or non-essential data processing at any time, without affecting prior lawful processing.
To exercise any of these rights, please contact jiliph's Data Protection Officer at the details provided in Section 14. jiliph will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.
jiliph Casino's Services are strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. jiliph does not knowingly collect personal data from individuals under the age of 21.
If jiliph becomes aware that personal data has been collected from a person under 21 years of age, the relevant account will be immediately suspended, all associated data will be deleted, and any funds held in the account will be handled in accordance with applicable regulatory requirements.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms. If you believe a minor has registered on jiliph, please contact our support team immediately.
jiliph's primary data processing operations are conducted within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure partners located outside the Philippines — for example, cloud hosting or KYC verification services — jiliph ensures that such transfers are conducted in compliance with RA 10173, including the implementation of appropriate safeguards such as contractual data protection clauses.
jiliph will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate safeguards and, where required, obtaining your consent.
jiliph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. The date of the most recent revision is displayed at the top of this page.
Where changes are material, jiliph will notify registered players via email or a prominent notice on the platform at least fourteen (14) days before the changes take effect. Your continued use of jiliph's Services after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how jiliph protects your personal data.
jiliph has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with RA 10173 and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us:
If you are not satisfied with jiliph's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
NPC Contact: National Privacy Commission, 5th Floor, Delegation Building, PICC Complex, Pasay City, Metro Manila, Philippines. Website: privacy.gov.ph (external government resource — not affiliated with jiliph).
Six ways jiliph protects your personal data every day.
Every connection between your device and jiliph is secured with SSL/TLS encryption. Your login credentials, financial details, and personal information are never transmitted in plain text.
jiliph does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account and comply with Philippine regulatory requirements.
jiliph's data practices are fully aligned with the Philippine Data Privacy Act of 2012. We have appointed a registered Data Protection Officer and maintain all required NPC compliance documentation.
Access, correct, download, or request deletion of your personal data at any time. jiliph's support team processes all verified data subject requests within 30 days, as required by Philippine law.
jiliph retains your data only for as long as legally required. Once retention periods expire, data is securely deleted or anonymized — we don't hold on to information we no longer need.
In the unlikely event of a data breach, jiliph will notify the NPC within 72 hours and inform affected players promptly — giving you the information you need to protect yourself quickly.
Your personal data is safe with jiliph. Join thousands of Filipino players who trust jiliph Casino for fair games, fast GCash payouts, and a platform built with your privacy in mind. Must be 21 or older.
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